Last updated: June 2026
If you are signed in to the Up & About mobile app, you can delete your account directly in the app from your profile or account settings screen.
When you delete your account in the app, Up & About removes your account record and private user-owned data associated with your account.
If you no longer have access to the app, you can request account deletion by emailing us from the email address associated with your Up & About account.
Send your request to:
Please include:
Account deletion removes or disconnects data tied directly to your account, including your user account record, saved plans, favorites, account preferences, blocks, and other private account-related records.
If your account is connected to a business or organizer listing, we may detach your account from the listing instead of deleting the public listing itself, so public business or event information does not break for other users.
We may retain limited records when required for security, fraud prevention, legal compliance, dispute resolution, moderation, or transaction history. Any retained records are limited to what is reasonably necessary for those purposes.
In-app deletion is processed immediately when available. Email requests are typically reviewed within 24–48 hours and completed after we verify the requesting account email.
Contact us at support@upabout.app.
You can also visit our Privacy Policy.